Lead Researcher: Chris Woodrow
Programme Director: David Guest
Aims
The broad aim of this study is to examine how the experiences of new members of trust staff relate to their attitudes and behaviour, with respect to quality and retention, at a later time. A secondary aim is to develop an intervention to maximise the socialisation process through which newcomers pass for the good of both the organisation and the individual.
Why is this important?
Research from the organisational psychology literature has shown that the first weeks and months of a new job are a highly critical period for new employees. The early experiences of staff in a new job can a significant and long lasting impact on outcomes such as performance and retention. However, this link remains under-explored in the healthcare context, where it is of particular importance given both the ongoing drive for quality and the often high levels of staff turnover.
Who is Involved?
This study uses a longitudinal design and will focus on new starters from a variety a variety of disciplines and areas. Participants will be followed up using survey and interview methods.
Anticipated outcomes
This project will make a significant contribution to the research literature regarding how staff learn about quality. Valuable information will also be provided to the NHS trusts involved about the factors predicting retention and learning. Based on this information, an intervention will be developed to improve the experience of new members of staff.